Use the app to research locations and understand active and potential medical and security risks throughout the world.
Get Real Time Alerts
While Traveling
Get real time alerts and access to up-to-date travel restriction information and the impact of COVID-19.
Get Assistance
On Demand
Use the Assistance App to call or chat* with an assistance center 24/7, from any location throughout the world, with one touch.
What's New and Updated In Assistance App 7.0?
Assistance App 7.0 empowers your people with best in class tools to prepare for their trips, maintain situational awareness when traveling, and quickly get assistance from a live agent when they need it. Key Improvements Include:
- Modern design and a simplified user experience; an easy to use App based on human-focused design
- A more seamless login experience ; users can now log in with their company email address
- Personalised Pre-Trip Checklists based on a traveller's upcoming trips to help them prepare before they leave home
- Custom medical and security information and advice developed by world-renowned medical and security experts
- Up-to-date COVID-19 travel information: avoid risks and trip disturbances with the latest on COVID included inbound and outbound travel restrictions
- Features tailored for domestic travel (Auto Emergency Check-In * , Location-based Alerts, Travel Restrictions)
- Performance enhancements and more flexible technology stack that allows for higher availability and quicker innovation
