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Get support and professional advice from Milestone Systems. Learn about Milestone products, connect with other Milestone users, view online manuals, get the latest downloads and more.

Self-Service & Support Tools & References Contact us

USER FORUM

Knowledge Base Explore articles that help solve common support issues
Support Community Ask questions and share knowledge with customers and partners Developer Forum Ask questions and share knowledge with fellow developers

RESOURCES

Milestone Learning Free eLearning and video tutorials. Classes and certifications on Milestone products. Milestone Deployment Assistant

Install Milestone XProtect ® products according to Milestone recommendations.

Milestone Documentation

Find manuals and guides on how to setup and use Milestone products.

White Papers

Read detailed information about technical subjects.

Support Webinars

Attend technical and commercial webinars on various topics.

XProtect Essential+ Support Find help for installing, configuring, and using XProtect Essential+ Husky X-Series Support

Find manuals, eLearning and tools on Milestone Husky X Series.

USEFUL DOWNLOADS

Download Software Get the latest software updates for your product Download Drivers Get the latest drivers for your product Download MIP SDK Get the free MIP SDK for creating XProtect applications Download Hotfixes Get the latest XProtect Hotfixes

TOOLS

Supported Devices See the full list of devices for XProtect and Milestone Husky™ Customer Dashboard Register and see active software license codecs (SLCs) MIP License Management

Register, view and edit the plug-ins that you wish to issue licenses for via the MIP License Management, as described in the MIP SDK Documentation - manage your plug-ins now

Latest Device Packs Get the information about features and supported devices in our latest Device Pack. XProtect New Server Calculator

XProtect Solution Designer

Simplify solution design with our enhanced Milestone XProtect design tool.

System Requirements See minimum requirements for Milestone products Version Comparison Tool Compare XProtect product versions and see our latest updates Architecture & Engineering Check out the tools you need to design and specify Milestone-based solutions Create a Milestone Login Get access to My Milestone, Customer Dashboard, Learning Portal and more

REFERENCES

Product Lifecycle Learn more about Milestone products lifecycle, availability and support Cybersecurity Learn more about system security or report suspected security vulnerabilities Compliance & Certification Read more about our products' compliance and get access to relevant materials and tools Interconnect Compatibility See if your Milestone product can be interconnected XProtect variant comparison

Milestone XProtect® video management software (VMS) products

Product Comparison Chart

See full product comparison chart for more details

SUPPORT

License Chat Chat is available 24/5 for software activation issues Technical Support / Care Portals Get technical assistance for Milestone products Presales Support Get help from our solution engineers offering support for large projects Sales Support Contact us for sales related topics and issues

BUSINESS DEVELOPMENT

Global Bid Desk We can help you win projects and advance your business

Mileston Care Package

A complete software maintenance and support program

Milestone Care is a complete software maintenance and support program that takes care of your product throughout its lifetime. It delivers on our commitment to your business that you can take full advantage of your product and get the most out of your investment.